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Trust Center

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Overview

Welcome to Dialpad’s Trust Center.

Protecting customer data is fundamental to how Dialpad operates. Security, privacy, and compliance are embedded across our products, infrastructure, and internal processes so we can support our customers with confidence and transparency.

This Trust Center is your central resource for understanding Dialpad’s evolving security program, learning how we protect data, and requesting access to relevant security and compliance documentation.

For security inquiries, contact security@dialpad.com

For more information about how we handle personal data, please review our Privacy Policy: https://www.dialpad.com/legal/#privacy

  • Randstad
  • Uber
  • REMAX
  • T-Mobile
  • CNN
  • Netflix
  • Tractor Supply Co.
  • Cigna

Documents

Featured Documents

COMPLIANCEISO/IEC 27001:2022

Subprocessors List

Knowledge Base (FAQ)
  • Provide proof that Indicators of Compromise (IoCs) from CTI are actively blocking threats.
  • Demonstrate that WAF rules are actively tuned to block OWASP Top 10 attacks.
  • Can you provide evidence of a recent risk assessment conducted specifically on a critical 3rd-party AI Model provider or AI infrastructure supplier?
  • Provide evidence of external Attack Surface Management (ASM) monitoring.
  • What is Dialpad's incident response and breach notification process?
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